Grand Onyx respects your privacy and your choices about how we communicate with you. This page explains how we collect, use, and protect your information, along with the terms that apply when you choose to receive SMS messages from us.
Last Updated: September 1, 2026
Grand Onyx (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information submitted through our website, forms, communications, and digital platforms.
We may collect the following types of information when you interact with our website, services, or team:
Name, email address, phone number, company name, and location
Business information submitted through our contact forms, assessments, or consultation requests
Information related to your sales, marketing, operations, or business needs
Communications sent to us through email, SMS, forms, or other communication channels
Website usage information, including device information, traffic patterns, and analytics
Cookies and other tracking information used for website analytics and performance
We may use the information we collect to:
Respond to inquiries and consultation requests
Schedule appointments, meetings, assessments, or calls
Communicate regarding Grand Onyx services, programs, or client projects
Provide customer service and account-related support
Send business, account, appointment, or service-related updates
Send SMS communications to individuals who have provided consent
Send marketing or promotional communications to individuals who have opted in
Improve our website, services, marketing, and customer experience
Analyze website performance and user activity
Meet legal, regulatory, or business obligations
Grand Onyx does not sell personal information to third parties for marketing purposes.
Information may be shared when reasonably necessary with service providers that assist us with services such as website hosting, analytics, customer relationship management, communications, payment processing, or other business operations.
Information may also be disclosed when required for:
Legal or regulatory compliance
Fraud prevention or security
Protecting our rights or the rights of others
Providing services or communications requested by you
Mobile information, phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
SMS consent information is used only for the purposes for which you provided consent and to support communications between you and Grand Onyx.
These SMS Terms & Conditions explain how text messaging works when you opt in to receive SMS communications from Grand Onyx.
By voluntarily providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Grand Onyx at the phone number you provided.
Your mobile phone number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Consent to receive SMS messages may be provided through a website form, written form, or another method where SMS consent is clearly requested.
If you opt in to receive SMS messages from Grand Onyx, messages may include:
Responses to inquiries
Conversational or customer service messages
Appointment confirmations and reminders
Meeting or consultation scheduling
Sales assessment or Growth Score updates
Project or service updates
Account notifications
Billing or payment-related communications
Customer support and follow-up messages
Information regarding Grand Onyx programs or services
Marketing or promotional messages when you have specifically opted in to receive them
An example message may include:
“Hi, this is Grand Onyx following up regarding your consultation request. Reply STOP to opt out of SMS messaging or HELP for assistance.”
Message frequency varies depending on your interactions with Grand Onyx, the services you have requested, and the types of communications for which you have opted in.
Message and data rates may apply to SMS messages sent to or received from Grand Onyx, depending on your mobile carrier and wireless plan.
Grand Onyx is not responsible for charges imposed by your mobile carrier.
You may opt in to receive SMS communications from Grand Onyx through methods including:
Checking an SMS consent checkbox on a Grand Onyx website form
Submitting a form where SMS consent is clearly requested
Providing written consent
Providing consent during another Grand Onyx communication or enrollment process where permitted
Individuals will not be added to Grand Onyx SMS marketing communications without appropriate consent.
You may opt out of receiving SMS messages from Grand Onyx at any time.
Reply STOP to any SMS message from Grand Onyx to unsubscribe.
After submitting an opt-out request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages covered by that consent unless you choose to opt in again.
You may also contact Grand Onyx directly to request removal from SMS communications.
For assistance with SMS messaging, reply HELP to a message from Grand Onyx.
You may also contact us directly:
Grand Onyx
Phone: (419) 208-9082
Email: hello@grandonyx.pro
If you do not wish to receive SMS communications, do not select an SMS consent option when submitting a form.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe from SMS communications.
Reply HELP for assistance.
Mobile information and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Wireless carriers are not liable for delayed or undelivered messages.
If you have questions about this Privacy Policy, SMS Terms & Conditions, or how Grand Onyx handles your information, please contact us:
Grand Onyx
Phone: (419) 208-9082
Email: hello@grandonyx.pro
