From Skeptic to Advocate: How Texting Transformed Greg’s Countertop Sales

Meet Greg from The Countertop Shop. He was completely against texting customers—until he tried it. Now, 90% of his customers prefer texts, and he’s closing more deals with less effort. In this interview, we dive into:

✅ Why Greg resisted texting at first

✅ How texting changed his sales game

✅ The #1 misconception about texting customers

✅ Why email follow-ups alone aren’t enough

✅ How sending a quick text increases response rates

Whether you’re a fabricator, sales rep, or business owner—this conversation will change how you think about customer communication.

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By checking this box, I agree to receive SMS messages from Grand Onyx at the phone number provided above. Messages may include appointment scheduling and confirmations, project updates, estimates, billing notifications, customer support, follow-up communications, and occasional requests to provide feedback or leave a Google review after services are completed. Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. By opting in, you acknowledge that you have read and agree to our Privacy Policy and Terms & Conditions.

FIRE YOUR RECEPTIONIST!

FIRE YOUR RECEPTIONIST! Ok… maybe that’s a little harsh. But seriously—hear me out. Let me paint a picture: You call tech support or your bank.

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