When I think of my Grandma, I think of oatmeal cookies—without the raisins. Please, Grandma… ...
I was walking a team member through our Fabricator CRM when she paused—staring at the ...
In the stone fabrication industry, too many sales reps fall into the trap of being ...
Recently I’ve talked to several Fabricators who read my article “Your Best Customers Are On ...
In our last Onyx Edge, we talked about achieving a 65% close rate—and let’s be ...
I love studying what I call Bright Spots—sales reps who significantly excel. These high performers ...
Meet Greg from The Countertop Shop. He was completely against texting customers—until he tried it. ...
You know what I’m terrible at? Finding the ketchup. Seconds, minutes… probably hours of my ...
I had an alarming conversation with a Fabricator last week that highlights a silent issue ...
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