From Skeptic to Advocate: How Texting Transformed Greg’s Countertop Sales

Meet Greg from The Countertop Shop. He was completely against texting customers—until he tried it. Now, 90% of his customers prefer texts, and he’s closing more deals with less effort. In this interview, we dive into:

✅ Why Greg resisted texting at first

✅ How texting changed his sales game

✅ The #1 misconception about texting customers

✅ Why email follow-ups alone aren’t enough

✅ How sending a quick text increases response rates

Whether you’re a fabricator, sales rep, or business owner—this conversation will change how you think about customer communication.

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